Hub will not set alarm

[Bstoodley]

This week, my devices have all gone a little haywire. Most annoying is we have a bedtime routine that sets an alarm. It asks for what time to set the alarm, but when we answer it says it can't help with that and displays options like "set an alarm".

[Dan_A]

Hi Bstoodley,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:  

• Unplug the power cord of your router, followed by your Nest speakers.
• Plug them back in after 3 minutes.
• Restarting your phone might also help.

Once done, try to set an alarm:

• “Hey Google, set an alarm for XX.” (Example: "Hey Google, set an alarm for 3 P.M.")

To check the status of an alarm or timer:

• Alarm: "When is my alarm set for?”
• Timer: "How much time is left?"

To cancel an alarm or timer:

• Alarm: "Cancel my alarm."
• Timer: “Cancel timer.”

Let me know how it goes.

Best,

Dan

[Muddi]

Hi there,

It's us again. We want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hey Bstoodley,

We have not received a response from you, and therefore, we will be closing this thread within the next 24 hours. If you have any further questions or concerns in the future, please feel free to create a new thread.

Cheers,

Muddi