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I ask Nest Mini to play music & it says Apple Music account isn’t linked. But app says it is. Help?

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Renee Brody

 

I have unlinked and relished the account. Not sure what else to do.

5 REPLIES 5

Rdianco
Community Specialist
Community Specialist
Hi Renee Brody,
 
Let's check a few things:
  1. What country are you from?
  2. What mobile device are you using?
  3. What Assistant Language is set on your Google Home or Nest speaker or display as well as what is the Language and Region set on your mobile phone?
  4. Have you tried the linking process using another mobile device, just to test?

 

from - david.king (Product Expert)

I am having the same problem all of a sudden. How did you correct the issue?

 Thanks 

Azarco
Community Specialist
Community Specialist

Hey Juliehughes52,

 

Thanks for posting.

 

Could you try reinstalling your Google Home and Google Assistant app? Also, try unlinking and relinking your Apple Music account to see if that helps.

 

Keep us posted.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi Juliehughes52,

 

How's it going with your Nest Mini? Did the suggested steps above help? 

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Juliehughes52,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex