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I've switched off all filters but still can’t hear songs with swear words on Spotify - why?

Rdianco
Community Specialist
Community Specialist

‎08-24-2021 03:10 PM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Claire Frogley 

 

Turning on and off again, switching filters to allow everything, switching filters off
 
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Rdianco
Community Specialist
Community Specialist

‎08-24-2021 03:11 PM

Hi Claire,
 
Welcome to the community. It's possible that the toggle to play explicit songs is enabled within Spotify, but on a different device, such as a tablet or desktop. Can you try out the below steps? 
  1. Tap the “Home” icon.
  2. Go to “Settings” by tapping the gear in the upper right corner 
  3. Scroll down to “Allow Explicit Content” toggle
  4. Turn the toggle off (gray).
Hope this helps. 
 
 
- From Ai (Community Specialist)
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