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Incorrect Temperature

donnaP31
Community Member

The incorrect temperature is displaying on the screen. When asked what the local temperature is, the response is correct. How can this issue be resolved?

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi DonnaP31,


Thanks for your post. Oh no! That is not great to hear that your device is not displaying accurate information. I understand your concern and would be more than happy to help find a solution.

  • Which display device is this post in regard to? (model name, generation number)
  • Do you have an accurate address listed in your Google Home App?
  • Have you tried to do a reboot and Factory Data Reset on your device? Are there any improvements? 
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. 
    • Note: This action will clear your data from the device and can't be undone.

I look forward to your response, thanks for your patience!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.