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Is there any way to use a Nest Hub Max on a guest network?

FelixFloof
Community Member

I just got a Nest Hub Max today, because my Echo Show 8 died. My living situation is that I rent a room out of a house. Our WiFi is split, one "guest" network and the other two for the security cameras and the homeowners own network. My echo seemed to run just fine, but The Nest Hub Max keeps giving me an error, saying that the Nest Hub was set up correctly but "the device cannot be found" which doesn't make sense to me, because earlier in the setup, Google Home found my Nest Hub just fine.

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The dialog box that came up said that I need to disable AP Isolation. My landlord (homeowner) said that she doesn't feel disabling it because of a security risk and vulnerability that that could cause (she's not familiar with tech at all, she just read one article about it). Also, I have no access to router settings. We're using an Orbi mesh system.

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So my question is, is there any way to get my Nest Hub Max to work?

 

**Update: It seems that it's working just fine in the background, it's downloaded a software update and applied it, and the auto-brightness feature turned itself on. I'm on the "Link your account" screen, but can't go any farther because Google Home can't "see" the Nest Hub.

1 ACCEPTED SOLUTION

joeellett
Silver Product Expert
Silver Product Expert

AP Isolation is just that; each device is isolated from all other devices. In effect, each device is on its own WiFi network. It's appropriate to use if you're a hotel or some place where each guest needs to be kept unaware of everyone else on the network.

I suggest you consider getting a portable router and connecting that to your landlord's network, then connecting all of your devices to the portable router's network. Your landlord's router will only see one device, your portable router, but all of your devices will see each other on the portable router's network and will have access to the Internet trough the portable router's connection to your landlord's router.

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4 REPLIES 4

joeellett
Silver Product Expert
Silver Product Expert

AP Isolation is just that; each device is isolated from all other devices. In effect, each device is on its own WiFi network. It's appropriate to use if you're a hotel or some place where each guest needs to be kept unaware of everyone else on the network.

I suggest you consider getting a portable router and connecting that to your landlord's network, then connecting all of your devices to the portable router's network. Your landlord's router will only see one device, your portable router, but all of your devices will see each other on the portable router's network and will have access to the Internet trough the portable router's connection to your landlord's router.

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frances
Community Specialist
Community Specialist

Hi All,

 

First, thanks joeellett for answering the question.

 

Hello FelixFloof, just wanted to check in. Do you have any other questions or concerns? Thanks. 

I think that's it, thank you!

frances
Community Specialist
Community Specialist

Hi FelixFloof,

 

Thanks for the update. I am glad to hear that your question has been resolved! I will now go ahead and lock this thread. As always, if you have any other questions or concerns, please feel free to make a new post. Thank you!