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LED Lights won’t connect to Google home

DiegoFox
Community Member

My lights won’t connect to Google home, I linked my c by ge account to Google and nothing happened

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

Can you see your lights in the C by GE app? Or are you just trying to set them up in the Home app?

Detailed setup steps are here:

https://support.google.com/googlenest/answer/9141859

Azarco
Community Specialist
Community Specialist

Hey there,

 

davidking Thanks for the shared link.

 

DiegoFox Checking back in to see if the shared link helps? Let us know by updating this thread, and the community will be happy to lend a hand.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey DiegoFox,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi DiegoFox,

 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Kind regards,

Alex