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Original poster: Francois Loncke
Google Home does not recognize my 2020 LG soundbar anymore, and does not connect. However, Spotify control and volume control still work. Makes me worry about long term equipment working and compatibility....
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Thanks for letting me know this and sorry to hear that you're still having troubles. So what troubleshooting steps have you tried? Uninstalling and reinstalling the app? Doing a factory reset on the device? Unlinking devices from the app?
I look forward to your response.
Yes. I’ve tried the following.
1. Factory reset the device.
2. unlink from google home app.
3. Uninstalled Old LG soundbar app.
4. installed a brand new LG soundbar app.
5. Created a new Google Home account.
6. Used a different Wi-Fi network.
7. unlink Spotify.
8. changed the time zone from automatic to manual.
the device shows up in local, I can cast to it and change the volume, but can’t add it to a room or group.
Thanks for letting me know what you have tried and what issues you're still having. So from the sounds of it, you can see the soundbar in the app, but you're having issues adding the soundbar to a speaker group or room?
I look forward to hearing from you.