cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Looks like there aren't any other speakers connected to your account - Google Home can't broadcast

gianmo95
Community Member

Good morning.

I have this issue and it seems that nobody experienced it before me.

I have a GH Mini at my workplace and a Nest Mini at my home. I'm trying to work a simple routine: when I leave my workplace I want the Nest Mini to broadcast that I'm leaving, in order to notify the people at my home.

Here comes the problem: if I try to run the command "Hey Google, broadcast I'm leaving the office" my GH answers that he can't broadcast because "Looks like there aren't any other speakers connected to your account".

Even if the two speakers are perfectly working, and connected to the same account.

I tried everything, resetting, disconnect and reconnect, clearing caches, but nothing changes: the speakers are connected to my account but for the assistant I can't broadcast because "Looks like there aren't any other speakers connected to your account".

 

I must specify that if I start the assistant from my phone and try to broadcast everything works fine: the issue pops up when I start the routine from my office GH Mini.

I'm going  insane on this. Anybody can help me?

Sorry for my poor english, thank you everybody.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS