Mic Off Mic On

[Winnie]

My Google Mini speaker keeps saying Mic off and then Mic on randomly and often. It'll do it at 2 am I  the morning waking us up. I have rebooted it several times. Eventually I just pull the plug so we don't hear it anymore. It will do it even if we are listening to music. Just randomly say Mic off Mic in in the middle of a song. About to just throw it in the recycling. 

[BradRapids]

Me too, just started happening 2 nights ago

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your speaker not working as intended? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[BradRapids]

Hi Jake, I am going to plug it back on now and see if it still has the mic on/off issue. I will let you know how it goes, was there a recent software fix for this?back

[BradRapids]

Hi Jake, I still have the same issue, randomly it says the mic is off /the mic is on without me touching the mic key. I have unplugged the unit now as it is very annoying.

Any suggestions on how to fix this? it must be a known issue as there are many people complaining about the same issue.

Regards,

Brad

[Jake]

Hey BradRapids,

I am sorry to hear you are still running into the issue. I understand that this is no the most ideal situation, especially in the middle of the night. I would be happy to assist you further, and run through some troubleshooting steps. Do you mind me asking if the power cable you are using is the one that came with the device? When you switch the mute button on/off, are you seeing the LED light up? Have you tried a factory reset on the device? 

Please let me know, as I would like to ensure everything is working as intended from here.

Best regards,

Jake

[Jake]

Hey BradRapids,

I wanted to check back in with you. Please let me know if you have any questions from here, or if you are still running into the issue. I would be happy to assist and help you out. 

Best regards,

Jake

[BradRapids]

Hi Jake, sorry I came down with covid and wasn't feeling all that great. I have not factory reset the mini yet, shall I do that or is there any diagnostic data you can obtain before me doing that?

[Jake]

Hey BradRapids,

I am sorry to hear you had got sick. Glad you are feeling better now though! I would recommend trying a factory reset on the device if all other troubleshooting steps have failed. This should reset the device, and may fix the issue. Please let me know if that helps, or if the issue is still present after.

Best regards,

Jake

[Asyrafm]

Hi all, my nest mini do the same thing. Somehow my Google nest Mini keeps say the mic is off and then the mic is on over and over. I already make sure the button on the back, but it still do the same things over and over. I tried factory reset today and see if its says mic on off again.

[Jake]

Hey all,

I wanted to check in and see if the factory reset had worked out for you both? Are the speakers still saying the mic is on/off? Please let me know, as I want to ensure everyone is good to go.

Best regards,

Jake

[Winnie]

No. Reset didn't help. I gave up and threw it out. Can't have it going off in the middle of the night all the time.  

[Jake]

Hey Winnie,

I am sorry for the frustration and to hear you no longer have the device. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

Best regards,

Jake