Mini first gen mini still receiving broadcasts after being removed from home

[ToddK]

• I have a gen 1 mini that was connected to our home.  When my daughter moved she took it with her.   It was removed from our "home" as well as physically relocated.  Broadcasts that go to our home continue to be broadcast to this mini.  We have tried doing a factory reset and it is still broadcasting to that mini.   Any help would be appreciated.

[Cathal_S]

Hi ToddK,

Please try removing your daughters Google account from your Google Home.

https://support.google.com/googlenest/answer/9155535 

[ToddK]

It has been.  I have looked through everything on Google Home for any reference to her or her account and removed.  That being said, she received a broadcast again this morning.  

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

@Cathal_S, we appreciate your help.

@ToddK, have you tried to perform a complete reset to your Google Nest Mini to see if this would make any changes? Let's go ahead and try that and let us know if you will still experience the same thing.

Keep us posted.

Best,

Princess

[ToddK]

Thus far, this appears to have solved the issue.  This has been a second attempt.  Thank you

[Jake]

Hey ToddK,

I am glad to hear the issue is resolved at this time. I am going to keep the thread open for a couple of days to ensure everything is working properly from here. Please feel free to reach back out if you have any trouble, or questions.

Best regards,

Jake

[Jake]

Hey ToddK,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Princesss]

Hi everyone,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess