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Mini google nest stopped playing apple music

Community Member

Hello, my nest was working properly for almost a year with apple music, but a week ago when I tell my nest mini to play some music it says “ok playing some music from apple music” and then nothing will be played. I have already tried rebooting my device and relinking my apple music account but it didn’t solve my problem, thank you


Community Specialist
Community Specialist

Hi Ealala,


This is not the experience we want you to have, let me help you. A few questions: were there any recent changes made? What is the command you’re giving, and what’s the error message? Have you tried other music services or radio stations?


It would help a lot if you could do a sequential reboot first: 


  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.


Also, you must link your Google account with your Apple Music account. Note: An Apple Music subscription is required to play music with Google Nest and Home devices.


Furthermore, verify the commands given by checking the audio recording in “My Activity”. Here’s how:


  1. Open the Google Home app.
  2. At the upper-right, tap the account icon.
  3. Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon > choose another account or Add another account.
  4. Select My Activity.
    Note: This opens a list of all recent voice commands the customer has given.
  5. Identify the most recent command that generated a failed response.
  6. Select Details below their Assistant Query (this will expand out the details).
  7. Tap the Play button on the query card (have them play a few) to confirm from My Activity what the speaker or display heard at the time the issue occurred.


Let us know how it goes.




Community Specialist
Community Specialist

Hey there,


I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.




Community Specialist
Community Specialist

Hello again,


We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.