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Moved house and Bluetooth icon isn't showing. Tried everything!

Linda1011
Community Member

I have a Google nest and the process of setting up goes so far then it says it can't connect but in the background it continues to try. Although Bluetooth seems to be on there is no icon and recently I haven't been able to pair my car either. Any ideas? My phone is a Pixel 3a.

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3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Linda1011,

 

Thanks for sharing details about the issue here. I know how it feels when you're having issues setting up your Google Nest Hub. Since you moved to a different location, it is best to rest your device first before connecting it to your network because your device can still remember the old network that you have.

 

 Please follow the steps below to know-how:

 

  • On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

 

Let me know if that works.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Linda1011,

 

How was your device? Have you tried resetting it?

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey Linda1011,


I wanted to check in, and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake