10-14-2021 10:46 AM
I use several speakers to play music in my apartment. When I leave I ask Google to STOP playing music. On many occasions I return and the music is playing again. It seems like it starts playing again after around 15 minutes. Any idea why?
10-22-2021 10:12 AM
Hello MikeD0411,
Thanks for reaching out. Oh no! That definitely sounds frustrating to have your device continue playing music randomly. I understand your concern and would be more than happy to help find a solution. First, I have some quick questions to get a better understanding of this situation.
Thanks for your patience, let's get this issue resolved!
10-23-2021 10:00 AM
Here is what I have:
11-02-2021 02:39 PM
Hi MikeD0411,
Thank you for your detailed response back, it is very helpful, and I appreciate your time!
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 9-0120000031923.
11-16-2021 11:45 AM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any questions regarding this issue or case, feel free to contact the support team and refer to Case ID listed above. Thank you, and have a nice day.