cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

My Google Hub display crashes almost daily now. Screen blank, backlight on, unresponsive, useless.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Bruce Cook 8418 

 

Google Hub display crashes almost daily now. I’ve reset it and my network multiple times, but fix never last more than a day. Only way to make the device useful again is to unplug it, but again, that doesn’t last long. An automatic software or firmware update most be causing this issue.  Help!

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hello Bruce Cook 8418

We're sorry to hear about your Hub constantly crashing. That's seriously frustrating! I've gone ahead and made your issue a case in order to escalate it to our support team. Please be on the lookout for an email from us soon. 

Best,

Ai

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS