My Google Hub stopped taking the command "set a xxxxx timer".

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: David Quach 

Google Hub stopped setting up timers. Whenever I ask it to it responds with "sorry I am unable to create a timer right now"  I've read that it is a bug and to change the language to English Canadian. Hasn't worked for me. Also tried resetting the hub. Not working. What's the go Google?

[Rdianco]

Hello David Quach,

Thank you for reaching out. I appreciate you taking the time to try some troubleshooting steps. I understand your concern of your Google Nest Hub not being able to create a timer. I would be more than happy to help.

I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 0-3950000031781.

- From Frances (Community Specialist)

[LaurenH]

I also need assistance with the same issue. I replyed to another post. Please help

[GarrettDS]

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 

Garrett DS

[ai]

Hello David Quach and LaurenH, 

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai