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My Google Nest Hub "timer" ability is no longer working. Is there a fix?

Rdianco
Community Specialist
Community Specialist

‎08-25-2021 09:55 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Jose 5529 

 

I am no longer able to set timers on my Google Nest Hub. It worked fine for years, but has all of a sudden stopped working.

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Rdianco
Community Specialist
Community Specialist

‎08-25-2021 09:55 AM

Hi Jose 5529,
 
Thank you for your message. I can understand your concern of not being able to set timers on your Google Nest Hub. That is a very important issue, and I would be more than happy to help you. First, I have some questions:
  • Which Google Nest Hub device is this? (1st or 2nd gen.)
  • Is your device powering on and working normally besides this issue?
  • Is your device showing up in the Google Home App?
  • Are you receiving any error messages when you try to make a timer? What does it say? 
  • Have you tried to conduct a reboot or a Factory Data Reset on the affected device? Is there any improvement?
I apologize for the inconvenience and look forward to your response. Thanks.
 
 
- From Frances (Community Specialist)
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