Hi, My Nest Hub is no longer connecting to the internet despite my other home devices working.

[Rdianco]

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Original Poster: Dan 3494 

Hi,

My Nest Hub is no longer able to connect to the internet. Found that it no longer worked after waking up one morning.

It had previously been working without any connection issues for months. I also have a Lenovo smart clock, Chromecast and smart globes that connect with no issues.

I've reset the hub, my modem, re-downloaded the app and have tried looking into my modem settings. 

Running out of ideas to try, I also know it works as I was able to connect it to my phone's hotspot.

Please help.

[Rdianco]

Hi Dan, 

Welcome to Google Nest Community.

This help center page might be helpful for you - refer  https://support.google.com/googlenest/answer/6250834?hl=en#zippy=

Thanks

- From Arun Kumas S (Bronze Member)

[Rdianco]

Hi All, 

Still having the issues. Have tried all the mentioned troubleshooting in the link.

I have temporarily set up a repeater to use as a modem and have been able to connect the Hub to it. 

Currently looking into the modem settings but cannot find what is causing the issues.

- From Dan 3494 (Original Poster)