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My Mini homes no longer responding to questions that it use too.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Farang Jai Dee 

 

 

I have 5 Mini homes. Within the last week when asking questions such as "convert 500 Thai baht to US dollar" or a simple "when is labor day", etc it'll come back "sorry I don't understand" and offer up some meaningless response. 
 
I have gone through all the recommendations the app developer suggested but the issues remain. That being reinstalling the Home App, rebooting the Mini homes and resetting internet.
 
Interesting enough, I have a Pixel 4 A 5G and if I ask it, out of ear shot of any mini home, it will provide the correct answer. 
 
Bit frustrating.  Any further advice would be appreciated.
 
Thank you!
3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,

Sorry for the late response, but I wanted to drop in here to help. 

 

I understand that Google Assistant issues can be frustrating but I definitely wanted to stop by and see how I could help. 

 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

 

Please let me know. 

 

Best regards, 

Garrett DS

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!

Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary