09-03-2021 12:21 PM
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Original poster: Jalyn Day
My Google Home Mini is set up and connected to the WiFi. My phone is connected to the same WiFi. The speaker shows up in my Home app but when I try to use the app to control the speaker, it says it’s disconnected.
09-08-2021 03:47 PM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that connection issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
09-11-2021 04:15 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-12-2021 10:49 AM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary