The camera on my Google Home Max display will not sync with Google home. I can make duo and zoom calls, but it will not hook up to be viewed like a camera it just times out after I scan the QR or enter the code. I have reset and done a factory reset with same results
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Thank you for your reply back!
Could you also try these troubleshooting steps in this order?
If the issue is not resolved, please send in feedback using the keywords, "Nest Hub Max camera offline" from either your device or the Home app. You can check out this article for more information on how to do so.
Also, please keep me updated, I look forward to your response. Let's get this issue resolved!