09-04-2021 01:06 AM
I have read comments and am aware that Google are giving people in the USA a replacement speaker as there isn't an update. So I was confused to read Google are updating in the UK. I am severely disabled and depend on my speakers to assist me at home. I need a fast fix. I can't control my home if I'm in my bed which is where my illness has me most! Help please. I can't even get the factory reset to start.
09-04-2021 06:33 AM
Hi Janie495,
09-06-2021 08:53 AM - edited 09-06-2021 08:56 AM
I have done all of this several times hun. I did research before I posted lol. Its apparently a software issue, and can't be fixed, so I shall call Google and see what they are going to do about it. I already have Google home app as I have had the set up for a few years now. Thank you for you advice though, shame it didn't work.
09-29-2021 09:39 AM
Hi All,
First, thank you davidking and aj for answering this thread.
Hello Janie495, just wanted to check in. Do you have any other questions or concerns? Please let us know, thank you.
10-04-2021 08:48 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-06-2021 04:37 PM
@David_K got one step wrong