My nest hub keeps rebooting itself

[iamnotw]

I have my nest hub play the news as part of my morning routine, but it only gets part way through the news stations that I have, and then randomly starts glitching out, and then reboots itself. It's not on any one particular news station, that part is random. But it's been doing it every morning now, where before it only did it every couple of days or so.

[Muddi]

Hey iamnotw,

Welcome to the Google Nest Community Forum.

Apologize for the late response. I know how challenging it is when you're experiencing issues with your Google Nest Hub.  

I'd like to gather some details:

• When did the issue start? 
• Which generation of Google Nest Hub do you have (1st or 2nd gen)? 
• Does the Nest Hub device recover on its own or do it need to reboot, FDR?
• Does the screen freeze while you actively use the device or does the user notice it happens when they are not?

If you have another Nest Hub that doesn't have the same issue, please try switching the power cable and check if it will have the same behavior.

Looking forward to your response.

Cheers,

Muddi

[Princesss]

Hi iamnotw,

Chiming in if you still need help with this? 

Let us know if you by responding to this thread so we can start some steps that might resolve this.

Best,

Princess

[Princesss]

Hi iamnotw,

Thanks for updating us.

I'm glad to know that it's already working now on your end. Please keep on monitoring your Nest Hub's behavior and let us know if you encounter any issues.

For now, I'll go ahead and close this thread from further discussion. Feel free to start a new one if you need assistance or if you have any questions regarding your Google Nest Hub.

Cheers,

Princess

[iamnotw]

Hello,

Not sure what changed, but it started working again the day after I sent the message. Thank you for following up