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Need to get google home mini repaired in Mumbai in india

Sum
Community Member

I posted a query earlier but could not respond back in time.

Issue is I have a google home mini which I tried to start after a time of 6-8 months.

When i try to power on it doesnt start. Also the lights on top of device do not start when I put it to charging mode

No other troubleshooting steps executed as I am unfamiliar with those

Can it be repaired in Mumbai or nothing else can be done?

Sum

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hello Sum,

 

Sorry to hear that your Google Home Mini is not turning on. Unfortunately, Google doesn't have a service center in Mumbai India to repair your device.

 

Please try these steps below:

 

  1. Plug the speaker into a different wall outlet.
    Note: Make sure you are not connected to a surge protector to rule out all other hardware.
  2. Discharge the speaker:
    1. Unplug the power adapter from the outlet and the speaker.
    2. Leave it unplugged for 20 seconds.
    3. Plug the power adapter into the speaker.
    4. Plug the other end of the power adapter into a wall outlet that works.
    5. Check if any LED lights would appear on the back of the speaker.
  3. If you have a second speaker, please use the power adapter from the one that currently works.

 

Hope this helps.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

How was your device? If you have additional questions or concerns about your device, please do not hesitate to update the thread, and we're glad to help.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hello Sum,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi