Nest Audio, distorted

[sandermann]

Hi, I ofen hav distorted audio on my audio devices.
I stream radio, for example byte.fm
I stream through chrome on pc

What I now found out, when chrome on the pc gets in the background because I have another software opend and this is in the foreground, then ofter some time the audio gets distorted. When I take chrome in the foreground again, after some seconds the audio comes clear again.
Whats the problem here?

[Azarco]

Hey sandermann,

Thanks for reaching out — let's see what's going on.

When did it start happening? Is it also happening when you're playing music directly to it? Are you getting the same result when casting music via a mobile device? Make sure your devices are connected to the same network and within 15-20 feet of your router. Try checking if there are pending updates on your Google Chrome browser. 

We'll be waiting for your update.

Best,

Alex

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hi sandermann,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex