Nest Cam displays when viewing

[Lakeshac]

I have hub max throughout my house and it sucks that when I'm trying to keep tabs on my kids. It tells them when the nest cam is viewing them. How do I remove that notification so it doesn't display when it's being viewed? It's pretty annoying 😒 

[MplsCustomer · Accepted solution]

@Lakeshac 

It's probably a legal privacy requirement, like the green light on our other cameras and doorbells when they're recording or being viewed.  (In 2019, Google Nest removed the ability to turn off the green status light, saying "Recently, we shared our commitment to privacy to outline how our products work in your home. As part of that commitment, we explained that you will always see a clear visual indicator when your Nest cameras are on and sending video and audio to Nest.")

[MplsCustomer · Accepted solution]

@Lakeshac 

It's probably a legal privacy requirement, like the green light on our other cameras and doorbells when they're recording or being viewed.  (In 2019, Google Nest removed the ability to turn off the green status light, saying "Recently, we shared our commitment to privacy to outline how our products work in your home. As part of that commitment, we explained that you will always see a clear visual indicator when your Nest cameras are on and sending video and audio to Nest.")

[Muddi · Accepted solution]

Hey Lakeshac,

Thanks for bring this up. 

Chiming in to ensure everything is covered here. I hope we were able to answer your question with the info provided by @MplsCustomer (Kudos to you!). I can confirm that hiding or removing notifications on Nest Hub Max every time you view the camera is not supported. We'll take this as feedback and pass this along to the team. You can also send feedback using your device by saying, "Hey Google, send feedback." Visit this link for more steps.

Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.

Cheers,

Muddi

[Lakeshac]

Well that sucks

[Mlabrador]

Hi Lakeshac, 

Chiming in — I know that this is not the answer you're looking for, but our team is always looking for ways to improve and add more features. We'll take this as feedback.

Best, 

Nikki 

[Muddi]

Hi Lakeshac,

Checking in to see if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Cheers,

Muddi

[Muddi]

Hey Lakeshac,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi