12-27-2022 05:58 AM - edited 12-27-2022 05:59 AM
I have a full google home. Google Nest Wifi. Google Speakers (minis (gen1 and gen 2), Maxs, hubs and other devices (I have aout 10 total in all). I use YouTube Music. Literally EVERY part of this network and playback is Google.
This has worked for years, this is not a new install.
When I play music to groups now, the audio lags, stops, restarts, pops on some speakers, continues, and in a cyclical pain in the butt we go. It's made the groups worthless and unusable.
If I start YouTube Music on my phone and cast to a group, I get the join sound on my speakers. Music starts playing. Then it will stop on some speakers, then a few more, then stop completely, then I'll get the join sound again on random speakers throughout the home, then it'll sometimes restart, then break again, and around and around we go.
Restarting the network doesnt' fix it. Restarting the devices doesn't fix it. Looking in Google Home/Wifi/Devices and sorting device by usage doesn't reveral anything taking up inordinate bandwidth.
Anyone have any ideas for troubleshooting? It's really bad and kinda a bummer. Really was unusable over Xmas and that's what I was using to play music XMas day.
01-02-2023 11:20 AM
We know this hasn't been easy for you and we're here to help. If doing the reboot didn't work, it would help a lot if you could do a sequential reboot also. Unplug the power cord of your modem then your Nest router followed by your Nest speakers and displays. Plug them back in after 3 minutes or 5 minutes tops. Restarting your phone might also help. Test the speaker group and have it play a song. If the issue persists, delete the speaker group and create a new one that doesn't include your Nest Wi-Fi routers, just the speakers and displays for us to isolate further.
Tell us how it goes.
01-05-2023 12:22 PM
We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
01-06-2023 12:55 PM
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.