09-15-2021 04:49 AM
This has been happening quite regularly recently. My Nest Hub would be playing music from Spotify. All of a sudden it would stall like an old school music stall as if it's playing off a disc and then the Nest Hub screen would go blank following by the Hub restarting by itself. Anyone else experiences this? Happening almost once a day at the moment. Wondering if I have a faulty device or something else causing this.
09-15-2021 05:46 AM
Hi @Acapricana
Sorry to hear about your issues with the Nest Hub. My best suggestion is to try a factory reset on your Google Nest Hub. Just unplugging it and plugging it back in doesn't always fix this type of issue but usually a factory reset does. Hope this helps!
09-20-2021 03:39 PM
Hi All,
First, thank you MrVacca for the help. I appreciate it!
Hello Acapricana, just wanted to check in. Has your issue been resolved? Please keep us updated, we're here to help.
09-21-2021 11:19 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.