cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Hub Automatically Restarts after Spotify Music Stalls

Acapricana
Community Member

This has been happening quite regularly recently. My Nest Hub would be playing music from Spotify. All of a sudden it would stall like an old school music stall as if it's playing off a disc and then the Nest Hub screen would go blank following by the Hub restarting by itself. Anyone else experiences this? Happening almost once a day at the moment. Wondering if I have a faulty device or something else causing this.

3 REPLIES 3

MrVacca
Silver Product Expert
Silver Product Expert

Hi @Acapricana 

Sorry to hear about your issues with the Nest Hub.  My best suggestion is to try a factory reset on your Google Nest Hub.  Just unplugging it and plugging it back in doesn't always fix this type of issue but usually a factory reset does.  Hope this helps!

frances
Community Specialist
Community Specialist

Hi All,


First, thank you MrVacca for the help. I appreciate it!

 

Hello Acapricana, just wanted to check in. Has your issue been resolved? Please keep us updated, we're here to help. 

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.