Nest Hub Max - Screen Distortion

[TyGrace]

My nest hub max has a strange distortion that’s gotten worse over the last few months. It has never been damaged in any way, so I’m not understanding what’s going on. I see other posts with the same exact issue, it looks like a wrinkled piece of paper behind the screen with lighter and darker wavy spots. The photos in the persons post linked below looks IDENTICAL to the issue I am having. 

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-Hub-Max-Screen-Distortion-Fixable/...

[nerys]

Hi TyGrace,

Thanks for posting in the community!

I'm so sorry to hear that your Google Nest Hub Max is displaying a distorted image. No worries; I'm here to help! Just to get started, can you please help me answer the next questions?

• What are the troubleshooting steps you've already tried?
• Was the device dropped or knocked over?
• Is the display still working (you can touch the screen, and it works fine)?
• Is the display's assistant working?
• What's the Fuchsia version of your display?

The answers to these questions will help me find a solution for this situation as soon as possible.

If you have more questions for me, feel free to reply to this post. I'll be happy to assist further!

Best regards,

Nery.