Nest Hub Max and IPhone won't connect with WiFi

[jhuttmann]

When I am trying to setup my Nest Hub Max, I get an error message that says my display "can be set up, but could not communicate with it from your iPhone.  Make sure that you have enabled local network access in your iPhone's privacy settings.  Then try again"  

On my iPhone15 I have turned off VPN as well as reset my WiFi router....no luck.  Any suggestions?

[LovelyM]

Hello jhuttmann, 

Thanks for posting — let's get this sorted out.

A few questions: when did the issue start? Was your Google Nest Hub Max connected before? How far is your display from your Wi-Fi router?

Check if your Google Home app's Local Network Access is enabled. Here's how: open the iPhone's Settings > Tap on Privacy > Local Network > Toggle off then on the Google Home app. Uninstall and reinstall your Google Home and power cycle your Google Nest Hub Max before going through the setup process. If the issue persists, check out this support article to see the additional troubleshooting steps.

Keep me posted. 

Best,
Lovely

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan