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Nest Hub not displaying all pictures in Google Photo album

ArksTangent
Community Member

Screenshot_20211015-110313.png

Like others I have seen, I'm unable to make the Hub display all of the photos in my chosen albums.

 

I've seen feedback to toggle Live albums only from All albums, as that removes curation, but I honestly cannot tell a difference, and there's no way to independently verify, as the UI *always* displays "1 of 1" (see attached) instead of the 121 photos in the two selected albums. It sure doesn't seem to catch more than 8 or so.

 

I've also seen feedback that this feature functions like a Chromecast's crawl and it will *never* make it through all of the photos. But the Live albums only toggle feedback seems to bely that idea. (If anyone can absolutely confirm that, please let me know, as that's not at all the reason I want this display.)

 

Nothing in the albums is archived, as I've seen those photos are unavailable.

 

All apps are updated, and the Hub is brand new.

 

Any new insight would be great!

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

Hello Garrett,

I appreciate the check-in, but the issue is now moot for me.

When I didn't hear any answers, I returned the product before my window closed as I strongly suspected that I wouldn't be able to achieve the functionality I wanted.

It's a pity because I liked the form factor and direct Google Photos sync, but the auto-curation and lack of support made the product unsustainable.

Thank you!

GarrettDS
Community Specialist
Community Specialist

Hey folks,
Sorry to hear that! Since we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS