10-18-2022 12:22 AM
Hello, My problem is related to this and this reddit post
I've tried everything I could read on the solutions.
Did another home, another account, hotspot, conneted to wifi nest and try to add it to Google Home, configure with 2.4Ghz and 5Ghz wifi, with BT on/off.
It seems to appear working fine, I can play voice commands like Play something in spotify, Turn off the lights, etc, but when I try to execute routines or access it from my phone(Like opening Media and Listen Spotify in this device) its not working. also, when setting up the device, in the last step gets an error at "setting up your nest mini" step.
Please help.
10-18-2022 12:40 AM
10-21-2022 09:44 AM
10-21-2022 09:55 AM
Hello there,
I've not, I'm still waiting for a response from the form link @AndroiFy mentioned above.
10-23-2022 09:03 AM
Hi KafKaf,
Thanks for posting and for being a step ahead of us. Could you try to use another mobile phone to further isolate the issue, then let us know by updating this thread.
Best,
Juni
10-26-2022 12:26 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
10-27-2022 01:29 PM
Hey there,
Yeah, still no luck, tried a samsumg tablet and a xiaomi, but still appears as disconnected.
10-27-2022 01:16 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Bets regards,
Jake
10-27-2022 01:30 PM
Hey there.
Why that? there is still no solution to this problem atm.
Regards.
11-25-2022 02:11 AM
To this day, there is no solution to this problem, the only thing that worked for me was to buy another Mini nest 2.
Im disappointed and for sure, not gonna buy any other product from Google, Google support service just didn´t offer any help at all.
11-26-2022 04:07 PM
Hey KafKaf,
We appreciate your efforts. Please fill out this form with all the needed information then let me know once done.
Cheers,
Muddi
11-29-2022 08:08 PM
Hi KafKaf,
Have you had the chance to fill out the form?
Cheers,
Muddi
11-30-2022 11:00 PM
Hey KafKaf,
Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi