Nest hub ( 2 gen ) multiple hubs and rooms

[Robert_NL]

i have 3 hubs in 3 bedrooms. and 1 mini in the Livingroom.  the bedrooms have a smart light and have there own groups. How can i take out the option for the bedrooms to control the Livingroom lights and mini. ?  the same go's for routines. When i say " good night google " she turns of all the lights in the Livingroom.  If you say it in a bedroom, she will turn of the Livingroom. 

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[Robert_NL]

Hey Garret, 

No problem. but yes still have the challenge that the the rooms don't seem to connect correctly. the bedroom can control the light in the living room while these are not assigned to that hub ( group ) also audio call from one to a other room is going the way is should.  Next week i will try a reset and se if that works.  if you have any tip please let me know.  

thanks. 

robert.

[GarrettDS]

Hey there, 

Sorry to hear that you're still having these issues. I would suggest doing a factory reset on the device as well as uninstalling and reinstalling the app as well.

Please let me know if that doesn't work as I'm happy to help further. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS