Nest hub 2nd Gen

[Adamdurr]

I cannot add my nest hub to a speaker group. I get a message 'failur to communicate with Google' . I have no problem including my nest Minis within the group. It used to work till recently.very frustrating .

[Dan_A]

Hi Adamdurr,

Apologies if you're having difficulties adding your Nest Hub 2nd Gen to your speaker group. Let us help you out.  Were there changes to your Wi-Fi? What is the error message when linking it back to your speaker group? Are all of them on the same network? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help. If the issue persists, how about if we delete and recreate a new speaker group. Check out this guide for better information.

Keep us posted.

Best,

Dan

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni