12-25-2021 03:49 AM
Nest Hub frozen on G startup screen, factory reset not working. Would like replacement please.
12-25-2021 05:01 AM
Thanks for stopping by the Google Nest community. To get the best support with warranty or potential device replacement, I'd recommend that you contact the Google Nest support team directly. In the meantime, here are some steps you can try:
12-29-2021 03:08 AM
Still not working
12-30-2021 02:16 AM
Appreciate you trying those steps. I've shared this with the Google Nest community team, who can check on possible options and next steps.
01-20-2022 03:16 PM
Hey Navtejc,
Thanks for bringing this up. Appreciate @David_K for helping here.
I know how hard it is to not have a working device when needed - we'd love to help. We'll need some more details from you. Please go to this link and fill up all the information needed, so we can assist you further.
Let me know once done.
Cheers,
Muddi
02-21-2022 09:47 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS