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Nest hub max activation

Rydem75
Community Member

Hey, my new hub max is saying it needs activated before setting up. 

I'm using pixel 5 phone. Have set up a hub max in my living room at Christmas, No access to other phones. 

Can anyone advise?

Google is no help at all. 

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Are you able to share a photo of the message you're seeing?

Rydem75
Community Member

I got it sorted. I was being stupid, forgot there was the utility app to be downloaded to do the activation. 

If Google actually said that in their instruction, it would make life a lot easier. 

Jake
Community Specialist
Community Specialist

Hey Rydem75,

 

Glad to hear you are good to go, and everything is working as intended. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

 

Thanks davidking for the helpful reply.

 

Best regards,

Jake

David_K
Diamond Product Expert
Diamond Product Expert

Good to know, will be useful if anyone comes across this with the same issue!