cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest hub no longer plays video news

Scott6726
Community Member

My morning News I was playing rooters TV CNN and CNET video. But for the last 4 weeks it has stopped and only plays audio. Is there any way to reverse this it?, was one of the highlights of having the hub

4 REPLIES 4

CFH2022
Community Member

Same here. The instructions clearly state video news, but it is only audio.?

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Thanks for reaching out and that certainly hasn't been easy for you — let's see what's going on.

 

Is it only happening to this particular news channel? Can you still watch other videos or content to it? Could you try rebooting your Google Nest Hub and router to refresh the connection? Reinstalling your Google Home app might help too.

 

Hope this helps.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello everyone,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Thanks,

Alex