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Nest hub not streaming radio anymore

Ziemo
Community Member

As of yesterday, my Nest is not streaming radio on the internal  nor external remote speaker.
The command is repeated and confirmed, but after that nothing happens.
When playing Spotify on the Nest, it's playing on both internal and external speakers.
Actions taken: reset, checked correct account,volume settings, tried several radio stations.
Any tips tricks or advice?

3 REPLIES 3

GeremiG
Community Specialist
Community Specialist

Hi @Ziemo!

 

Thank you for posting in the community. I'm sorry to hear that your Nest Hub is not streaming radio. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

  • What streaming service are you using to play the radio station?
  • Did you get any error messages when trying to play the radio station?
  • Have you performed any reset of your WiFi Network?
  • Is the Google Home app updated to the latest version?
  • What is the firmware version of your Nest Hub?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

Ziemo
Community Member

Hi Geremi. Looks like it is a provider issue. Radio started playing again on and off, but yesterday no issues anymore. Tried several stations and all okay now. For the record:

Using TuneIn

No error messages 

I guess the problem is solved now.

GeremiG
Community Specialist
Community Specialist

Hi @Ziemo!

 

I'm glad to hear that the radio streaming issue with your Nest Hub has resolved itself! It's great that the radio is now playing reliably across all stations and you're enjoying all the possibilities it offers you.

If you experience any further issues or have any questions, please don't hesitate to let us know.

 

Best regards,
Geremi