When you ask the google nest to do anything she says there's a glitch any try later. I also have a google home and an Elexa in my home and they both work fine. I've tried to reset the nest hub and rebooting my WiFi. But as everything else is working OK on the WiFi,(google home,printer,Elexa and sky multiroom are all ok) I don't think the wifi is the problem
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We're sorry for the trouble this may have caused you — let's see what's going on.
Was it working before? Could you tell us what router you're using? When you mentioned you reset your Google Nest Hub, did you press and hold (long press) both volume buttons for about 10 seconds?
Keep us posted.
Thanks for the update. Glad to know that it's already working perfectly.
Since this has been resolved, we'll consider this complete and we'll lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest devices and the Community would gladly help.
I've a google nest 2nd generation. As I've already stated I've two other devices that are working properly on my network. It's like the google nest does not hear the command you give it. Because it the same thing all the time. Google say that was a glitch and try later. That is the same if you are asking for a song to be played or asking google to pause a song when you eventually get one.
I understand that there are other devices that are working on the same network. I just want to make sure that we cover all the bases here. It is best if we could try setting up your Nest Hub (2nd gen) to a different network like mobile hotspot to check if it still has the same behavior. If you want to proceed, note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Nest Hub 2nd gen).
Got it! Let's check the settings on your router. If you're not familiar with how to do it, please call your network/router provider for help. Could you check if the iPv6 on your router is enabled. Also, try changing the channel settings on your router to 1,6, or 11. This will help us improve the signal of your network.
Understood! Please note that Google Home speakers and Alexa have different system firmware compared to Nest Hub. The best thing to isolate the issue is to check the settings on your router to make sure that it doesn't limit the functionality of your device. Let's give it a try!