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Nest hub video playback controls

Annoyed2be_here
Community Member

I use my nest hub, to control my chromcast. At one point the video playback controls, would disappear, or not pause when dismissed on the hub. I use the hub as my clock, and it's very easy to loose track of time (I'm autistic and rely the clock), if it's displaying controls for net flix. It's also super annoying to have to restart it everytime, and really a few minutes after what ever starts I do not need controls. If I'm going to skip to the next video I generally prefer to tell it to go to the next video, and if I do skip ahead with in the video it's, almost always with in the first few minutes. 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Annoyed2be_here,

 

Sorry to hear about this experience. Could you please send us a phot of the exact display that you're getting so we can check it further? Also, have you tried to perform a reset on your device? Let's go ahead and try that and see if this would change its behavior.

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Annoyed2be_here,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess