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Nest mini 2 gen not found in Google home

Laura22
Community Member

I just bought my first nest mini (so annoyed with alexa), plugged in, adding a new device to Google home and adding a "speaker". The app looks for something then it goes back to the selection of device type. What am I doing wrong? 

Of course device is plugged in. 

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert
First make sure both Wi-Fi and Bluetooth are turned ON on your phone or tablet, then try these alternative steps:
  1. Go to the Wi-Fi settings on your mobile device.
     
  2. Open the list of available Wi-Fi networks and look for an available network with the name “GoogleHomeXXXX" (where XXXX is a random number).
     
  3. If you can successfully connect to your speaker or display's Wi-Fi network in your Wi-Fi settings, open the Google Home app and try to set up the device.

 

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help, davidking!

 

Laura22, how's it going with your Google Nest Mini? Did the steps above help? If your Nest Mini is still not showing on your Google Home app, make sure your devices are within 15-20 feet of your router. If you're using an iOS, make sure Local network access is turned on for the Google Home app on your phone settings. Here's how: Privacy > Local Network > Google Home app. Reinstalling your Google Home app might help too.

 

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello Laura22,

 

It's me again. Checking back in if you still need help in setting up your Nest Mini. Let us know by updating this thread, and the Community will be happy to lend a hand.


Regards,

Alex

Laura22
Community Member

hello. thanks. Before I got your messages I tried several more times and all of a sudden after maybe 5/6 more attempts, it finally appeared in the list of my devices.
so not sure why it didn't work before, i tried the same way all the times...
thank you for the assistance

Azarco
Community Specialist
Community Specialist

Hey Laura22,

 

Thanks for the update and we're glad to hear it's working now. Do you have any other questions or concerns with your Nest Mini? 

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks,

Alex

Princesss
Community Specialist
Community Specialist

Hi Laura22,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess