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Nest mini does not respond to commands while playing content

LFS
Community Member

More often than not, while the nest mini is either playing music through music services or through bluetooth, it always take few attempts to register the voice commands. Usually the first 3 commands will just end up the 4 LEDs blinking and a beep, and only on the 4th trying it will register. This issue has been there for long and I wonder why is it so.

Is anyone else facing the same problem?

5 REPLIES 5

philiip11
Community Member

Hi, I've got the same problem. I've tried resetting the nest mini but that didn't help. 

LFS
Community Member

Looking at how it happened, it should be software bug or software/hardware integration issue. Once in a while it will happen to outside of playing media.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

We're sorry to hear about this experience. A few things we'd like to ask-- when did you notice this issue? Is it only happening when you try to play music? Let's go ahead and try the steps on this link to see if it helps: https://goo.gle/3QJNjaW

 

Also, you might want to check these settings to see if this would make any changes:

 

To turn off this feature, follow these steps:

  1.  Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right, tap Settings and then Audio and then turn off Lower volume when listening Off

Let us know how it goes.

 

Best,

Princess

The second half of your answer was very helpful, my issue has been resolved. Thank you very much 🙂

Princesss
Community Specialist
Community Specialist

Hi philiip11,

 

Thanks for the update. Glad to know the steps worked.

 

Since this has been resolved, we'll consider this as complete and will lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest speakers and the community would gladly assist you.

 

Best,

Princess