07-22-2022 07:04 AM
I recently got a Nest mini running firmware v1.54.279716. The latest version is v1.56.299498; however, I have not been able to "force" a firmware update. I have factory reset the device a couple of times to no avail. Does anyone know how to get my device to get the latest firmware? Thanks.
07-22-2022 09:09 AM
I don't think we can obtain a firmware update at will; it seems we get them only when Google Nest decides to push them out: https://support.google.com/googlenest/answer/9335964?hl=en
07-23-2022 06:40 AM - edited 07-23-2022 06:41 AM
Thanks. According to this firmware release page, which was last updated 2 months ago on 5/17/22.
https://support.google.com/googlenest/answer/7365257?hl=en , and they're being pushed out "in stages"...what ever that means.
07-23-2022 06:52 AM
Yeah, whatever that means. Three of our Nest Hubs got the latest firmware update weeks ago, but the fourth one has not.
07-27-2022 07:08 PM
Hi everyone,
Thanks for reaching out.
I appreciate you sharing some info @MplsCustomer.
@graffixx, thanks for bringing this up. @MplsCustomer is right, firmware update is sent OTA (over-the-air), as long as your device is plugged in and connected to a stable Wi-Fi connection, it should receive the latest firmware version. Some updates would take time as it is gradually released to all of the users. Let's keep on monitoring your device's behavior and check the firmware from time to time. Let us know if it stays the same.
Best,
Princess
07-27-2022 07:34 PM
Still at v1.54.279716
07-27-2022 09:58 PM
Hi graffixx,
Thanks for responding. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.
Best,
Princess
07-28-2022 10:39 AM
@Princesss done, thanks!
07-28-2022 05:43 PM
Hi graffixx,
We've received your form-- thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
Princess