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Nest mini issues

normgreg22
Community Member

Hi. I use voice commands to get my Nest Mini to start my home Theater system when I watch TV or stream content off my computer. Depending on the command Nest will turn on my receiver, projector and switch to the appropriate input setting. I have been doing this for years and all of a sudden I am now getting a message telling me "My compute or my TV has a security restriction" and won't turn anything on. Help is appreciated.  

1 REPLY 1

Muddi
Community Specialist
Community Specialist

Hello normgreg22,

 

Sorry for the late response. I know how it feels when you're having issues controlling your smart home devices using your Google Nest Mini. A few questions: when did the issue start? Are your devices connected to smart switches or plugs?

 

Let's go ahead and unlink your home automation account from the Google Home app. Follow the steps below to learn how:

 

  1. Open the Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile > Settings , or More > Settings.
  4. Tap Unlink (Home Automation Partner) > Unlink.
  5. Relink your account and see if you'll still get the same result.

 

Let me know how it goes.

 

Cheers,

Muddi