Nest mini setup

[pbabuk]

I’ve factory reset, plugged/unplugged and all the other troubleshooting me things but every time I try and setup my Nest Mini after the update it asks me to say “Okay Google” but then says “Sorry something’s wrong try again in a minute.”. Are there any solutions or fixes? I

[Johnson-DIM]

I’ve seen this happen after updates. A few things that usually help:

1. Make sure your Nest Mini and phone are on the same Wi-Fi network.
2. Try rebooting your router as well as the Mini.
3. Ensure your Google Home app is fully updated on your device.
4. If it still fails, try setting it up with another phone or tablet to rule out device-specific issues.

If none of this works, sometimes waiting a few hours after the update allows the servers to fully sync, and setup works afterward.

[pbabuk]

Hi.

i have already tried all of your suggestions with the same results.

it was working fine until a few days ago 

[pbabuk]

I have lost count of how many times I have removed the device from the home app and the amount of times I have reset the device ! It’s so frustrating that something that should be so simple is so complicated 

thanks for your response 

[SmartHomeH-TAGS]

After factory resetting my Nest Hub Max I couldn't set it back up again until I placed the speaker right next to the router. Fixed it first go.

[stewartbux]

I had the same problem, I use eero for wifi and eero suggested I turn off added security. This worked for me, just thought I would mention what worked for me.

[Show712]

I am having a similar issue after factory reset and nothing above resolved it unfortunately. Seems like the device has become faulty after a few years.

[moralesvicente]

Hey Folks, 

Thanks for reaching out to the Google Nest Community Forum. I’m sorry to hear that your Google Nest Mini is experiencing issues every time you try to set it up, because when you request the command "Okay Google," it fails. I understand that this situation could be frustrating. No worries; it’s a pleasure to share more information. 

I appreciate the time and effort you took to complete the troubleshooting steps described in the post. @Johnson-DIM, @SmartHomeH-TAGS, @stewartbux thanks for jumping on this thread.

In this case, I recommend contacting your internet service provider (ISP). You may need to update your router or modem firmware or, in some scenarios, upgrade your internet speed.

If you have more questions, please feel free to reach out through this post. 

Best regards, 

Daniel