09-06-2021 01:54 PM
When I try to start a playlist on any of my Google home devices (Home 1st Gen, Home Mini 1st Gen, or Nest Audio) by requesting to "Shuffle <Name of playlist> playlist", it responds with "All right, here's a shuffle of your Deezer playlist called <Name of playlist>", but it never plays.
The only way I can work around this is to split it into 2 steps:
"Play <Name of playlist> playlist"
Once it has started streaming, then
"Shuffle"
I don't know if this is a Deezer only issue as that is what I am subscribed to. Has anyone found a way to make it work? Had similar problems on other music services?
Thanks.
09-15-2021 06:06 PM
Hi DanS,
Thanks for reaching out. I understand how important it is to listen to your music. I always have my music on shuffle, so I understand your concern. I would be more than happy to help.
As this is a Google Assistant question regarding the voice command feature, I recommend you posting your question to the Google Assistant Help Community Forums. A specialist there should be able to look into this issue and help you.
Thanks for your patience, please let me know if you have any other questions or concerns.
09-20-2021 12:10 PM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!
09-21-2021 10:49 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.