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Nest speakers in stereo pair

Ja311055
Community Member

So I recently moved into my college dorm and I brought my smart speaker with me but at home I had 2 Nest Minis in my room but I left one back home to have when I visit. Previously when I lived at home my speakers were set in a stereo pair and when I moved to college I didn’t separate the stereo pair before moving. When I got to my dorm I set up my speaker and it still shows that the two are connected even though my speakers are on separate Wi-Fi’s and have both been rebooted since. No matter how many times I try to separate the pair I cannot get the two to separate it still continues to show that they are connected. Does anyone have a fix?

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

So you've already tried these steps?

  1. Open the Google Home app.
  2. Touch and hold the stereo pair's tile.
  3. At the top right, tap the Settings gear > Separate stereo pair > Separate.

If those steps don't work, did you try resetting the speaker not just reboot?

https://support.google.com/googlenest/answer/7073477

Azarco
Community Specialist
Community Specialist

Hey there,

 

davidking, we appreciate the suggested steps you've provided.

 

Ja311055, checking back in if the suggested steps above work. Let us know if you still need help with your Nest Mini devices.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Ja311055,

 

I wanted to follow up and see how it's going with your Nest Mini devices. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hello Ja311055,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Kind regards,

Alex