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New Google Nest Audio not pairing

MicmodeB
Community Member

I'm having the toughest time trying to connect my new Newt Audio speaker to an iPad. It tells me to open the Google Home app and after following the instructions, I can never connect it to my wifi. Everything appears simple but my iPad does not discover the device in the wifi setting. 

2 Recommended AnswerS

Azarco
Community Specialist
Community Specialist

Hey MicmodeB,

 

We appreciate your efforts in attempting to reply on this thread. Are you still having trouble connecting your Nest Audio to your network? If so, please answer the questions above or to check the link provided.

 

Looking forward to your response.

 

Best,

Alex

View Recommended Answer in original post

MicmodeB
Community Member

Fifth time responding to this thread. I do not need any further help. 

View Recommended Answer in original post

7 REPLIES 7

Azarco
Community Specialist
Community Specialist

Hello MicmodeB,

 

Thanks for reaching out — let me help you out.

 

A few questions: is this the first time you're setting up your Google Nest Audio? Are you getting any message when you're trying to connect it to your network? Also, are you using a private home network? Check this guide for more information on how to set up Google Nest devices.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi MicmodeB,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Thanks,

Alex

MicmodeB
Community Member

Thank you. I replied to this thread 3 times I thought but obviously something went wrong. So, here's number 4. 

Azarco
Community Specialist
Community Specialist

Hey MicmodeB,

 

We appreciate your efforts in attempting to reply on this thread. Are you still having trouble connecting your Nest Audio to your network? If so, please answer the questions above or to check the link provided.

 

Looking forward to your response.

 

Best,

Alex

MicmodeB
Community Member

Fifth time responding to this thread. I do not need any further help. 

Princesss
Community Specialist
Community Specialist

Hi MicmodeB,

 

Thanks for letting us know. We'll go ahead and lock this thread now. Feel free to start a new one if you need assistance with your Google Nest devices and the Community would gladly help.

 

Best,

Princess