Only 1 speaker playing when selecting to play on group

[Kelsimcc]

We recently reset our speakers (hubs, hub max, audio and minis) after a wifi change. Now, when we try to play on a speaker group only 1 device plays (when 4 should). We have deleted groups, made new ones, changed devices included in group and haven't had any change.

[curollingsquare]

I have a similar issue. I have a Nest hub and Nest audio and I tried creating a group but when I play music only one speaker plays. It works sometimes but many times it does not. I tried doing a factory reset on both. It worked for a bit then same issue. I tried uninstalling/installing Google Home app. No effect.

[EtienneVen]

I have the exact same issue, I would love to see a response or corrective action on this.

[Dan_A]

Hi EtienneVen,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? What is the distance between your Nest and Wi-Fi devices?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Let me know how it goes.

Best,

Dan

[Princesss]

Hi EtienneVen,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess