Photo Frame Photos

[Collagist]

I have followed directions for showing photos on my screen display . . .nothing works. It will show curated art by I must be doing something wrong and can't get my albums to display. Help please.

[Azarco]

Hey Collagist,

That certainly hasn't been easy for you — let's see what's going on.

To make sure, what display are you referring to? Do you have a Chromecast device or a Google Nest Hub display? Also, what country are you located in?

If it's Nest Hub, try these steps:

1. Open the Google Home app.
2. Tap the Nest display > Settings > Photo frame.
3. Then choose from Google Photos, Art gallery, Fullscreen clock and Experimental.

Looking forward to your response.

Thanks,
Alex

[Azarco]

Hey there

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.

Regards,

Alex

[Mrsmolemi1]

I've had the same exact issue and even though I've selected Google Photos it still only displays generic artwork.

[Princesss]

Hi Mrsmolemi1,

Sorry to hear about this experience. If the steps posted above is already done, let's go ahead and perform a complete reset to your Google Nest display and let's see if this will make any changes on its behavior.

Best,

Princess

[Mrsmolemi1]

THANK YOU! That did the job!

[Princesss]

Hi Mrsmolemi1,

Thanks for the update. Glad to know that the steps worked.

Since this has been resolved, we'll consider this thread complete and will lock it within 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and the community would gladly help.

Best,

Princess